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Case Study: IT Integration, Remediation, and Consolidation

Industry: Manufacturing

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Company : Stir Foods

Stir Foods, headquartered in Orange County, California, is a custom manufacturer of soups, sauces, dressings, fresh salsas, and muffin batters for both retail and foodservice customers. The organization was formed via the simultaneous acquisition of Stir Foods and Pacifica Foods. The combination of these businesses formed a platform better equipped to service existing customers through a more diverse set of product and packaging offerings (sizes and formats), additional capacity for growth, and greater culinary expertise and resources.

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Challenges Faced

Challenge 1: Immature IT systems and processes
Challenge 2: Lack of dedicated IT personnel
Challenge 3: Disparate people, processes and systems coming together under one roof (M&A)

Solution Provided

The process began with our experts at ne Digital conducting onsite visits, holding meetings with the management teams, and reviewing the information provided by both companies. Based on this analysis, we created a detailed IT integration plan, established a budget for one-time IT remediation and integration projects and the future state operating expense of the combined IT function. One-time projects included consolidation of WAN, LAN, email, phone, and ERP footprint. Continuing items included creating a more rigorous and sophisticated process for IT security, IT helpdesk issue resolution and management using the ITIL framework.

Service Stack Deployed

  • IT Due Diligence
  • IT Integration for M&A
  • IT Service Management & Operations Strategy & Roadmap: IT Lighthouse TRACK
  • IT Service Management & Operations Strategy & Roadmap: Future State Operating Budget
  • IT Service Management & Operations Strategy & Roadmap: One Time Capital Expense Project Planning

Benefits Delivered

  • Private Equity sponsor was able to use the Future State Capital Expense and Operating Expense Budget to hone in the financial model and positively affect the negotiation on the purchase price.
  • The IT Due Diligence report was instrumental in informing the future IT roadmap for the client in the post-acquisition phase.
  • The report identified the need to hire an IT Director for the combined company, a recommendation which was acted upon by the client.

Success Data


Organizations running under a unified IT strategy prepared for growth and risk reduction


Zero divergence from estimated costs to private equity sponsor after 12 months of unified operation


Critical service availability to all involved locations


Ability to repeat IT model to grow organically and inorganically realizing substantial economies of scale.

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