Case Study:
Streamlining SOC 2 Attestation & Managed Compliance

Challenges Faced

Although Coinsa was already ISO 27001 certified, including compliance with the 2022 version of the standard, the company faced several challenges when aiming to achieve a SOC 2 Type 1 attestation. As a growing service organization operating in the IT and cybersecurity integration space, Coinsa needed to demonstrate adherence to Trust Services Criteria (TSC) to maintain credibility with key stakeholders and clients across industries such as financial reporting and healthcare.

The most pressing challenges included:

• Limited internal capacity to manage the complexities of the SOC 2 audit process.
• Lack of a centralized system to gather, track, and present evidence related to internal controls.
• Difficulty maintaining consistent access controls and data handling policies for sensitive data and customer data across environments.
• The absence of automation in monitoring and documenting control effectiveness over a period of time.
• A need for continuous advisory support from a partner familiar with the AICPA standards and SOC reports.

Solution provided

• A guided and structured approach to SOC 2 attestation, supported by certified professionals familiar with SOC 1, SOC 2, and SOC 3 requirements.
• Automation capabilities that streamlined evidence collection and reduced the manual workload associated with control validation.
• A cloud-based compliance platform that centralized documentation, enabling Coinsa to respond to auditor requests quickly and effectively.
• Advisory services that helped align Coinsa's processes with Trust Services Criteria, including security, availability, and processing integrity.
• Continuous support during the SOC 2 audit phase to ensure that all compliance requirements were met and properly documented.

This partnership enabled Coinsa to build trust with clients, demonstrate operational maturity as a service organization, and position itself for future type II reports and ongoing regulatory compliance.