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Case Study:
Banaduana Secures ERP with Azure Virtual Desktop

Industry: Logistics and Supply Chain

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Company: Agencia de Aduanas Banaduana

Agencia de Aduanas Banaduana, a transatlantic customs agency with over 50 years of experience in banana and avocado exports and imports, partnered with ne Digital to overcome pressing operational IT and cybersecurity challenges. 

Challenges Faced

Before engaging with ne Digital, Banaduana's IT team faced multiple pain points:

  • Inconsistent security policies across distributed endpoints.
  • Growing risk exposure due to on-premises ERP software with limited disaster recovery features.
  • Lack of a scalable, cloud-ready solution to support growing operational needs. Limited visibility into endpoint activity created risks in compliance and cybersecurity.

Their existing on-premises model did not align with modern expectations for remote access, business continuity, and secure access to business applications from any location.

 

Solution Provided

To meet these growing demands, Banaduana worked with ne Digital to deploy a secure and scalable AVD environment leveraging the power of Microsoft Azure.

Cloud Migration of ERP

Banaduana's ERP system was migrated from a traditional data center setup to Azure Virtual Desktop.

Centralized Management and Endpoint Security

Using Microsoft Intune, Active Directory, and Azure cloud services, ne Digital implemented strong access control, including multi-factor authentication (MFA) with advanced Conditional Access rules.

Seamless Planning and Execution

What could have been a disruptive process was made simple through streamlined workflows, guided by pre-migration audits and a robust automation plan.

 

Implementation Strategy and Tech Stack

ne Digital's approach focused on combining high-performance architecture with operational simplicity:

Migration Planning

  • Conducted a readiness assessment.
  • Created an assisted deployment strategy for AVD.
  • Identified potential latency issues and optimized the datacenter region selection.
  • Created a customized golden image for their AVD session hosts.

Virtualization and Deployment

  • Provisioned secure Windows 11 Enterprise Multi-user session hosts.
  • Enabled cost savings through dynamic scaling based on usage patterns.
  • Configured user profiles, apps, and Microsoft 365 services via profile containers optimized with FS-Logix technology

Identity and Access Management (IAM)

  • Integrated Microsoft Entra ID for user identity federation.
  • Applied Azure Policy for role-based access and configuration enforcement.

Success Data

99.9%

SLA achieved,

Zero

Security incidents and post-deployment breaches.

100%

Usar Satisfaction, among internal users.

Migration Time

Completed in under 3 weeks

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