Case Study: Microsoft 365 integration for multiple mergers at Voyant Beauty

Challenges Faced

Challenge 1: Multiple IT Systems and Email Platforms

Voyant Beauty was operating as three separate companies, each with its own IT systems, applications, and email platforms, leading to inefficiencies and communication barriers. They needed a unified system to integrate their team and operations seamlessly and improve end user experience in the american market.

Challenge 2: Ensuring Seamless Integration with No Downtime

Migrating from different email platforms, including Lotus Notes and Exchange on-prem, to Microsoft 365 posed the risk of data loss and downtime. Ensuring a smooth transition without disrupting daily operations was critical. Proper permissions and authentication were necessary to maintain security during the transition. Our experienced professional services team with the use of our best in class templatesand frameworks allowed us to establish synergies that accelerated the process and reduced the time-consuming migration and integration tasks.

Challenge 3: Managing Rapid Growth and Licensing

With the acquisition of six additional facilities in 2020, Voyant Beauty's employee count grew exponentially from approximately 500 to nearly 2,000. Managing licensing and ensuring compliance during this rapid expansion was a significant challenge. The primary goal was to achieve a cost-effective solution that would support their growing needs, undertanding the complex world of Microsoft licensing and ensuring the company deployed only what was needed at each stage of the migration project lifecycle and during normal business operations.

Solution Provided

ne Digital delivered a comprehensive solution to address these challenges:

1. Unified Email Migration: Migrated Lotus Notes and Exchange on-prem environments to a single Microsoft 365 tenant, consolidating email systems and improving communication. This migration included real-time data validation to ensure accuracy and completeness.
2. Integration of New Acquisitions: Facilitated the integration of six newly acquired facilities, managing the migration and licensing for the expanded workforce. This integration included interactive training modules for the internal team.
3. Ongoing Support and Licensing Management: Provided continuous support and guidance on Microsoft 365 licensing, ensuring compliance and optimal use of resources. ne Digital also assisted in the optimization of user syncronization,  licensing segmentatioand user experience in the unified tenant for all employees.