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Case Study:
Seamless Microsoft 365 Migration from Google Workspace

Industry: Consulting - Artificial Intelligence

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Company : ETICAS AI

ETICAS AI is a European-based world leader in algorithmic auditing to identify social bias in Artificial Intelligence, preventing the harm or adverse effects that those systems could inflict on vulnerable populations. They partner with organizations to identify algorithmic vulnerabilities and retrain AI technology with better data and content.
Our team undertook the migration process from G-Suite to Microsoft 365 to ensure a seamless transition of workflows to the new platform with the most cost-effective approach. Our migration service covers the complete lifecycle, from migration strategy to real time cut-over day technical support.

Challenges Faced

Challenge 1: Difficult interaction with Partners and Clients using Google Workspace

Initially, the ETICAS internal team tried to migrate their organization from Google Workspace to Microsoft 365, but it was unsuccessful. This difficulty ignited the search for an experienced partner with a Microsoft 365 Solutions Designation in Modern Work.

Challenge 2: Reducing the migration risk of lost data or system downtime

Their goal was to ensure their cloud-based transition was safe and efficient while providing guidance and support on their Microsoft 365 licensing needs within the European Union. We presented a clear licensing plan, to streamline their utilization and operating expenses.

Challenge 3: Inability to perform migration internally

ETICAS did not have a dedicated internal IT team. Thus, the ne Digital migrations team supported their administrative and project management team to act as leaders and gurus to their internal team user experience to support along with us a seamless migration with a smooth transition.

Solution Provided

We covered full data migration for each collaboration tool with minimal disruption and full post-migration validation.
On the Google Cloud side, we start analyzing apps, usage profiles and storage for their productivity tools with a G Suite to Office approach:

  • Google Drive cloud storage, Google Docs (Docs, Sheets, Slides), Google Gmail, Google Sites, Google Teams, Google Workspace Directory, Google Meet.

On the Microsoft Office 365 migration environment:

  • One Drive for Business cloud storage, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft SharePoint, Microsoft Entra ID (previously Microsoft Azure AD) to implement single sign-on, Microsoft Teams.

  • Finally, we review if the organization has any sort of automation engine or business integration tooling that we can help transition to the Microsoft PowerApps platform.

ne Digital Migration Team proposed and delivered its proven Microsoft 365 Migration Solution to cover all Microsoft 365 workloads and functionality as follows:

  • Google Workspace Gmail to Microsoft 365 Exchange Online

  • Google Workspace Drive to Microsoft 365 One Drive for Business

  • Google Workspace Shared Drives to Microsoft 365 SharePoint Document Libraries

  • Google Workspace Shared Mailbox to Microsoft 365 Exchange Online Shared Mailboxes

  • Google Workspace Groups to Microsoft 365 Azure Entra Groups

Ensuring a successful migration does not only cover a migration tool and technical aspects. We understand and value that a migration project is all about people, their work, and making their lives easier. Small businesses and businesses of all sizes share a common goal: Seamless integration, zero downtime, and full use of their security features and threat protection.

Implementation Strategy

  • Review and determine current Google Workspace workloads and their corresponding solution within the Microsoft 365 environment.
  • Analyze and suggest Microsoft 365 licensing needs and requirements.
  • Design a migration work plan aligned with ETICAS timeline, budget, and scope expectations.
  • Educate ETICAS internal team on what the migration process was, its milestones, and action items to perform a successful cut-over
  • Follow up and support ETICAS during the cut-over and solve any access or migration questions promptly and efficiently.

Tech Stack Deployed

  • Microsoft 365 Business Premium Licensing
  • M365 Express Lite - Microsoft 365 Managed Services Plan
  • Microsoft 365 Migration from Google Workspace Project - Professional Services

Success Data

100%

of employees with fully operational services in the Microsoft 365 environment during the cut-over day

Zero

Lost emails or files from their Google Workspace environment. Zero data loss.

100%

On-time delivery

100%

On-budget for ETICAS

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