The Cloud is not a peaceful place…

  • Security certifications and alignment with stringent government and industry standards, such as:
    • Service Organization Controls (SOC2)
    • Safe Harbor
    • Cloud Security Alliance – STAR registrant
    • Payment Card Industry (PCI) compliance
    • Health Insurance Portability and Accountability Act (HIPAA)
  • A secured single global network with a highly redundant architecture, firewalls and load balancers
  • Single-tenant options for operational control and compliance management
  • Virtual local area networks (VLANs) for customer isolation on private networks
  • Add-on security products
  • Add-on ne Consulting – IBM security services

A unique benefit of our security implementations in IBM Cloud SoftLayer

All customer account have SSL-VPN access to their IBM Cloud – SoftLayer account without any additional charge. It’s built in!
The IBM Cloud - SoftLayer security managed services model

A complete portfolio of Security offerings:


Firewalls are an important step in securing your IBM Cloud – SoftLayer environment (and all the information stored there) as well as preventing malicious activity from ever reaching your servers or end users.
When added to your security strategy, hardware and software firewall options will help ensure uptime, protect your servers and network, and give you greater control of your infrastructure’s protection settings.

Among the firewall options we can implement are:

  • Hardware Firewall
  • Hardware Firewall Dedicated
  • Hardware Firewall Dedicated (HA)
  • FortiGate Security Appliances
  • Brocade vRouter Appliances for SDN VPNs, firewalls and virtual routers.

Security Software

When it comes to security in the cloud, securing a data center environment and its physical server hardware is only half the battle—it’s important to protect your infrastructure from the software side as well.
To help you keep your data safe, we offer a complete array of Intrusion Protection Systems (IPS) and Intrusion Detection and Prevention Systems (IDPS) software for both the network and server/host level.
Among our software security offerings are:

  • Citrix NetScaler
  • McAfee® VirusScan Enterprise
  • Nessus Vulnerability Scanner
  • Symantec Two-factor Authentication for SoftLayer Portal

SSL Certifcates

Get peace of mind by securing your website against unauthorized interception of data. Secure Socket Layer (SSL) certificates provide a secure, encrypted connection between your site or application and your end user.
Whether a customer is providing their contact information or credit card information into a form, an SSL Certificate lets them know they can trust that their data will end up in your hands alone.
Our SSL-Certificates offering is comprised of:

  • Symantec Website Security Solutions
  • GeoTrust SSL Certificates


Our compliance department works with independent auditors and third-party organizations to meet the industry’s most stringent guidelines to provide you reports and information for your own compliance needs.
The physical and virtual controls of our facilities, network, and customer portal are an extension of your own, and we make it easy for you to get the information you need for your own audits.
The compliance capabilities we have are:

  • SOC Reports:  We provide SOC 1, SOC 2 and SOC 3
  • ISO 27001 in every implemented data center
  • ISO 27017 in every implemented data center
  • ISO 27018:2014 establishes commonly accepted control objectives, controls and guidelines for implementing measures to protect Personally Identifiable Information (PII) in accordance with the privacy principles in ISO 29100 for the public cloud computing environment
  • Cloud Security Alliance – STAR Registrant
  • PCI Compliance
  • HIPAA Compliance
  • EU Model Clauses

To complement your Networking resources make sure you review the other components of our cloud offering:


Bare metal and Virtual machine to solve any request


Block storage, File storage, Object storage, Backup and CDN


Load balancers, Virtual routers, Firewalls, VPNs


Firewalls, Software, SSL, Compliance

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