01.
Actionable intelligence that can resolve network issues and address network issues.
Scoping the current IT ecosystem to pinpoint areas of improvement, process gaps, IT risks, and misaligned business outcomes.
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Private Equity IT Services from ne Digital
Fully managed IT solutions to take your Private Equity portfolio companies to the next level.
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IT Due Diligence For Private Equity Transactions
Assess critical IT functions for a 360-degree overview of IT costs, risks, value creation opportunities, and an accurate Total Cost of Ownership (TCO) understanding!
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IT Integration For Mergers And Acquisitions
Overcome integration challenges after M&A with dedicated IT support that brings together systems, businesses processes, financial infrastructures, and people.
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IT Integration Services For Carve-outs
Leverage expert methodologies, experience, and knowledge that has powered thousands of financial transactions, mitigating risks at every carve-out stage.
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Cybersecurity Services from ne Digital
Creating business value by protecting critical IT systems through entire data lifecycles.
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Cybersecurity Lighthouse Detect
Find unchecked security threats that might be harming your business, empowering your IT infrastructure towards a robust defence framework.
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Cybersecurity Strategy and Roadmap
Get past typical cybersecurity roadblocks, protecting critical organizational data and aligning your cybersecurity with strategic goals with a tangible implementation roadmap!
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Cybersecurity Remediation and Lighthouse MANAGE
Strengthen your IT security defences with industry-leading technology and expertise that protects your assets and meets even the most challenging 24/7 monitoring demands.
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Microsoft 365 Services from ne Digital
Get access to a full-service Microsoft suite that maximizes collaboration between teams, delivers best service guidance, and improves the ROI of your cloud investment.
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Microsoft 365 Services from ne Digital
Get access to a full-service Microsoft suite that maximizes collaboration between teams, delivers best service guidance, and improves the ROI of your cloud investment.
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Microsoft 365 Services from ne Digital
Get access to a full-service Microsoft suite that maximizes collaboration between teams, delivers best service guidance, and improves the ROI of your cloud investment.
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Microsoft 365 Services from ne Digital
Get access to a full-service Microsoft suite that maximizes collaboration between teams, delivers best service guidance, and improves the ROI of your cloud investment.
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Managed IT Infrastructure Services from ne Digital
Optimize your IT operations, reduce your time to market, and improve your end customer experience with managed IT services for your entire IT infrastructure.
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IT Service Management & Operations Assessment
Gain comprehensive understanding of the current state of your IT, identify infrastructure gaps, scope for process risks, and align your tech with business outcomes.
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IT Service Management & Operations Roadmap
Develop a long-term strategy-level plan for IT initiatives, having a clear blueprint of how internal company processes and systems will be affected.
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IT Infrastructure & Operations Managed Services
Shift your focus to higher-level business activities by reducing operational burdens, building sustainable operational advantages, and boosting overall IT service levels.
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Servicios de TI para Banca de Inversión de ne Digital
Soluciones de TI completamente gestionadas para llevar a sus empresas de portafolio de Banca de Inversión al siguiente nivel.
Aprenda másDebida Diligencia de TI para Transacciones de Banca de Inversión
Evalúe funciones críticas de TI para obtener una visión de 360 grados de costos de IT, riesgos, oportunidades de creación de valor y entender con precisión el costo total de propiedad (TCO).
Aprenda másIntegración de TI para Fusiones y Adquisiciones
Supere desafíos de integración después de M&A con soporte de TI dedicado que une sistemas, procesos empresariales, infraestructuras financieras y personas.
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Aproveche metodologías expertas, experiencia y conocimientoque ha impulsado a cientos de transacciones financieras, mitigando riesgos en cada paso de una escisión empresarial.
Aprenda másAzure Hybrid Cloud Express para Banca de Inversión
Provea experiencias de nube computacional consistentes con Azure Hybrid Cloud Express en sus instalaciones o en la nube. Integre ambientes de TI aislados con soluciones integradas de nube computacional.
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Asegure su empresa para el futuro en la nube y simplifique su colaboración y seguridad optimizando completamente la utilización de la suite de Microsoft 365. ¡Todo esto con supervisión experta y a escala!
Aprenda másHybrid Cloud Express en IBM
Aproveche la nube híbrida más poderosa para pequeñas y medianas empresas con un clúster de VMware de tamaño ideal, preconfigurado y listo para usar.
Aprenda másCybersecurity Lighthouse Detect
Encuentre amenazas de seguridad no detectadas que le podrían estar haciendo daño a su empresa, fortaleciendo su infraestructura de TI hacia un robusto marco de referencia en defensa.
Aprenda másPlan de Ruta de Ciberseguridad
Supere obstáculos usuales de ciberseguridad, protegiendo datos organizacionales críticos y alineando su ciberseguridad y metas estratégicas con un plan de ruta tangible.
Aprenda másCiberseguridad Lighthouse MANAGE
Fortalezca sus defensas de seguridad de TI con tecnologías líderes en la industria y experticia que protege sus activos y satisface las demandas de monitoreo 24/7 más desafiantes.
Aprenda másEvaluación de Operaciones y Gestión de Servicios de TI
Obtenga un entendimiento comprensivo del estado actual de su TI, identifique brechas de infraestructura, examine los posibles riesgos de procesos y alinee su tecnología con resultados empresariales.
Aprenda másPlan de ruta para Administración y Operación de servicios de TI
Desarrolle un plan estratégico de largo plazo para iniciativas de TI, teniendo un plan claro de cómo procesos internos y sistemas empresariales serán afectados.
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Dirija su enfoque hacia actividades de negocio valiosas, reduciendo cargas operacionales, construyendo ventajas sostenibles y aumentando los niveles generales de servicios de TI.
Aprenda másServicios de Seguridad de TI para firmas pertenecientes a portafolios de banca de inversión
Utilice servicios expertos de ciberseguridad que mitigan la exposición de su infraestructura y cumplen con requerimientos regulatorios como GDPR y AIFMD.
Aprenda másOperaciones de TI Gestionada para firmas pertenecientes a portafolios de banca de inversión
Delegue operaciones no críticas y repetitivas de TI y concéntrese en sus competencias básicas. Gestione su conformidad de estándares de TI, disponibilidad de sistemas, seguridad de redes y más, ¡sin esfuerzo!
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Servicios de Ciberseguridad de ne Digital
Cree valor protegiendo sistemas de TI críticos a través de todo su ciclo de vida de sus datos.
Aprenda másCybersecurity Lighthouse Detect
Encuentre amenazas de seguridad no detectadas que le podrían estar haciendo daño a su empresa, fortaleciendo su infraestructura de TI hacia un robusto marco de referencia en defensa.
Aprenda másPlan de Ruta de Ciberseguridad
Supere obstáculos usuales de ciberseguridad, protegiendo datos organizacionales críticos y alineando su ciberseguridad y metas estratégicas con un plan de ruta tangible.
Aprenda másCiberseguridad Lighthouse MANAGE
Fortalezca sus defensas de seguridad de TI con tecnologías líderes en la industria y experticia que protege sus activos y satisface las demandas de monitoreo 24/7 más desafiantes.
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Generalidades Ciberseguridad Gestionada
Servicios de Nube Híbrida de ne Digital
Implemente nubes computacionales públicas y privadas perfectamente orquestadas con gestión y ajustes de escala en demanda.
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Servicios Microsoft 365 de ne Digital
Obtenga accesos a una suite de servicio completo de Microsoft, que maximiza colaboración entre equipos, entrega la mejor guía de servicio y mejora el ROI de su inversión en la nube computacional.
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Cree un ecosistema propicio para aplicaciones de nube computacional, escalándolas hacia mejor fiabilidad y una operación más económica, nativa en la nube.
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Nuestra nube computacional bare-metal IBM abarca opciones de computación y almacenamiento, así como ecosistemas de desarrolladores para prueba, implementación y más, sin tener que preocuparse por el ciclo de vida operativo.
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Hybrid Cloud Express en Azure
Provea experiencias de nube computacional consistentes con Azure Hybrid Cloud Express en sus instalaciones en la nube. Integre ambientes de TI aislados con soluciones integradas de nube computacional.
Aprenda másHybrid Cloud Express en IBM
Aproveche la Nube Computacional Híbrida más poderosa para SMEs con un clúster de VMware de tamaño ideal preconfigurado y listo para usar.
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Servicios de TI Gestionado ne Digital
Delegue las responsabilidades de mantener infraestructuras de TI críticas y anticipar necesidades futuras de TI a nuestros expertos dedicados.
Aprenda másServicios Gestionados Microsoft 365 de ne Digital
Asegure su empresa para el futuro en la nube computacional y simplifique su colaboración y seguridad, al optimizar completamente la utilización de la suite Microsoft 365. ¡Todo esto con supervisión experta y a escala!
Aprenda másCybersecurity Lighthouse Detect
Encuentre amenazas de seguridad no detectadas que le podrían estar haciendo daño a su empresa, fortaleciendo su infraestructura de TI hacia un robusto marco de referencia en defensa.
Aprenda másPlan de Ruta de Ciberseguridad
Supere obstáculos usuales de ciberseguridad, protegiendo datos organizacionales críticos y alineando su ciberseguridad y metas estratégicas con un plan de ruta tangible.
Aprenda másServicios Gestionados de Ciberseguridad
Fortalezca sus defensas de seguridad de TI con tecnologías líderes en la industria y experticia que protege sus activos y satisface las demandas de monitoreo 24/7 más desafiantes.
Aprenda másEvaluación de Operaciones y Gestión de Servicios de TI
Obtenga un entendimiento comprensivo del estado actual de su TI, identifique brechas de infraestructura, examine los posibles riesgos de procesos y alinee su tecnología con resultados empresariales.
Aprenda másPlan de Ruta de Infraestructura y Operaciones de TI
Desarrolle un plan estratégico de largo plazo para iniciativas de TI, teniendo un plan claro de cómo procesos internos y sistemas empresariales serán afectados.
Aprenda másServicios gestionados de Infraestructura y Operaciones de TI
Dirija su enfoque hacia actividades de negocio valiosas, reduciendo cargas operacionales, construyendo ventajas sostenibles y aumentando los niveles generales de servicios de TI.
Aprenda másCiberseguridad Lighthouse MANAGE
Fortalezca sus defensas de seguridad de TI con tecnologías líderes en la industria y experticia que protege sus activos y satisface las demandas de monitoreo 24/7 más desafiantes.
Aprenda másServicios de Infraestructura de TI Gestionada de ne Digital
Optimice sus operaciones de TI, reduzca su tiempo de comercialización y mejore la experiencia de su cliente final con servicios de TI gestionados para toda su infraestructura de TI.
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IT Service Management & Operations Assessment - IT Lighthouse DETECT
Gain comprehensive understanding of the current state of your IT, identify infrastructure gaps, scope for process risks, and align your tech with business outcomes.
Intro Video
IT Infrastructure & Operations Assessments
IT Infrastructure & Operations Assessments
Why IT Assessment?
Businesses today rely on safe, efficient and scalable IT systems to smoothly navigate through competitive landscapes. For CFO’s and IT Directors, finding the balance between early adoption of technology and keeping the CapEx and OpEx budget in-line with management and ownership expectations is a tough challenge. Our assessment service discovers and documents our findings to get your organization on track to improved operational efficiency, reduced risk and optimized budget utilization.
Our IT Infrastructure & Operations Assessment Engagement Process
IT Lighthouse DETECT service is a part of our Managed IT Infrastructure suite. Our end-to-end engagement path of IT Infrastructure optimization comprises of three service pillars
02.
IT Infrastructure & Operations Strategy and Roadmap
Laying down the long-time IT blueprint that charts out the entire end-to-end IT path along with internal company processes and systems.
03.
IT Infrastructure & Operations Managed Services
Taking over day-to-day IT operations and management needs before they turn into process bottlenecks or interfere with sustainability, security and scaling capacity.
Benefits of Our IT Assessment
Here’s why our comprehensive IT Assessment should be a core part of your IT strategy:
02.
Accurate performance benchmarking that functions as a security breach warning.
03.
Efficient budget planning that facilitates the building of appropriate security controls.
04.
Implementation of long-term planning with relevant IT timelines, disaster recovery, and business continuity goals.
05.
Reduction of bottleneck situations that improve the overall performance standards.
06.
Efficient employee education about safe cybersecurity practices and IT operations.
Finally, the documents are presented to the executive leadership team to deliver a birds-eye view of their organization’s IT stance. Directors of IT, CFO’s or other organizational leaders may utilize the spreadsheet to track control-by-control implementation and use it as a working document.
IT Lighthouse DETECT Service
We’ve designed our infrastructure assessment in a way that efficiently introduces the enterprise leadership team to their current status of IT. This is done by understanding their stance, scalability, and appropriate actions to align the IT infrastructure needs with their present and future business objectives.
We guide and structure our assessment using the ITIL – IT Service Management framework.
What Is ITIL?
Information Technology Infrastructure Library (ITIL) ,is the most widely recognized framework for IT and digitally-enabled services in the world. It provides comprehensive, practical, and proven guidance for establishing an effective service management system.
The three ITIL families of management practices and their specific practices are:
General Managment
- Architechture Management
- Continual Improvement
- Information Security Management
- Measurement And Reporting
- Organizational Change Management
- Portfolio Management
- Project Management
- Relationship Managment
- Risk Management
- Service Financial Management
- Strategy Management
- Supplier Management
- Workforce And Talent Management
Service Management
- Availability Management
- Business Analysis
- Capacity And Performance Management
- Change Enablement
- Incident Management
- IT Asset Management
- Monitoring And Event Management
- Problem Management
- Release Management
- Service Catalogue Management
- Service Configuration Management
- Service Continuity Management
- Service Design
- Service Desk
- Service Level Management
- Service Request Management
- Service Validation And Testing
Technical Management
- Deployment Management
- Infrastructure And Platform Management
- Software Development And Management
IT Service Management and Operations Assessment
Using ITIL to measure the maturity level of ITSM in your organization, our process can be described in several phases that are executed in the following order
ITSM and Operations Assessment Phase 1: Document Review
Timeline : 1 Week(approx.)
Execution : Remote
01.
We send a document request list (DRL) detailing standard IT Operations program artifacts. IT Operations documentation generally comprises policies, procedures, and standards that accurately articulate the current IT operations and practices of the client.
02.
Clients exchange available documentation and answer necessary questions via phone or encrypted emails.
03.
Documentation review helps us understand the structure and components of an organization’s program and allows us to develop contextually relevant questions for phase 2.
Finally, the documents are presented to the executive leadership team to deliver a birds-eye view of their organization’s IT stance. Directors of IT, CFO’s or other organizational leaders may utilize the spreadsheet to track control-by-control implementation and use it as a working document.
ITSM & Operations Assessment Phase 2: Staff Interviews and assurance testing
Timeline : 1-2 Weeks (approx.)
Execution : Onsite Or Remote
01.
Interview conduction of various organization team members with roles that relate to ITIL control families.
02.
Questions pertain to items from documentation review, clarifying local procedures, and how various controls are implemented.
03.
We also conduct assurance testing of critical controls, and gather additional artifacts that demonstrate the implementation and effectiveness of controls.
Finally, the documents are presented to the executive leadership team to deliver a birds-eye view of their organization’s IT stance. Directors of IT, CFO’s or other organizational leaders may utilize the spreadsheet to track control-by-control implementation and use it as a working document.
ITSM and Operations Assessment Phase 3: Report delivery and review
Timeline : 2-3 weeks(approx.)
Execution : Remote
Following phases 1 and 2, our analysts will review the ITSM assessment output and develop:
01.
A report that includes a 3-4-page executive overview describing a high-level overview of identified control gaps, suggested improvements, and compliance dashboard.
02.
A detailed compliance spreadsheet which provides an assessment of each control to include implementation status, a priority level for remediation, and high-level notes about potential remedies or recommendations.
03.
Client-side review of the report and spreadsheet followed by a teleconference to address queries or clarify information in the documents.
04.
Release of final report and spreadsheet copies to the organization.
Finally, the documents are presented to the executive leadership team to deliver a birds-eye view of their organization’s IT stance. Directors of IT, CFO’s or other organizational leaders may utilize the spreadsheet to track control-by-control implementation and use it as a working document.
Client Success
Industry: Manufacturing
Stir Foods, headquartered in Orange County, California, is a custom manufacturer of soups, sauces, dressings, fresh salsas, and muffin batters for both retail and...
View MoreIndustry: Manufacturing
Hunters Specialties, is a custom manufacturer and distributor of hunters’ camouflage products, scent products as well as deer and turkey call products...
View MoreIndustry: Retails
PaperSource, headquartered in Chicago, Illinois, is a is a premier Paperie, stationery and gift retailer that offers papers, custom invitations and announcements, gifts...
View MoreIndustry: Manufacturing
ClockSpring|NRI is a Houston-based provider of high-performance products, engineering support, and training services for the critical infrastructure construction and...
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Why ne Digital
We analyze each one of these practices under the four primary dimensions that any IT organization operates within
01.
Organizations and people
02.
Information and technology
03.
Partners and suppliers
04.
Value stream and processes
Finally, the documents are presented to the executive leadership team to deliver a birds-eye view of their organization’s IT stance. Directors of IT, CFO’s or other organizational leaders may utilize the spreadsheet to track control-by-control implementation and use it as a working document.
Get Answers to Long-standing IT Queries
· How to instill a culture of IT security accountability and priority reinforcement?
· What is the best framework to examine network vulnerabilities?
· How to best protect the business from legal woes and compliance issues?
· Which decisions would help to unearth both strengths and weaknesses in IT frameworks?
· How to calculate the true Total Cost of Ownership (TCO) for IT resources?
· Why IT infrastructure risk is correlated with fragile and risky equipment?
Protect Your Firm And Investors From Value Erosion Arising From Poor IT Security
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