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IT Service Management & Operations Roadmap - IT Lighthouse TRACK

Get past typical cybersecurity roadblocks, protecting critical organizational data and aligning your cybersecurity with strategic goals with a tangible implementation roadmap!

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Why an IT Roadmap Service?

Having a low-level view of every IT objective helps to identify the ones that directly align with high-level strategic goals. With the vantage point that our roadmap provides, you know the true cost of all systems and services, easily keeping track of mission-critical resources.

Our IT Infrastructure & Operations Strategy and Roadmap Engagement Process

IT Lighthouse TRACK service is a part of our Managed IT Infrastructure suite. Our end-to-end engagement path of IT Infrastructure optimization comprises of three service pillars:

01.

IT Infrastructure & Operations Assessment

Scoping the current IT ecosystem to pinpoint areas of improvement, process gaps, IT risks, and misaligned business outcomes.

02.

IT Infrastructure & Operations Strategy and Roadmap

Laying down the long-time IT blueprint that charts out the entire end-to-end IT path along with internal company processes and systems.

03.

IT Infrastructure & Operations Managed Services

Taking over day-to-day cybersecurity operations and management needs before they turn into material bottlenecks or interfere with business sustainability, scaling or capacity.

Benefits of our Strategy and Roadmap Service

01.

Provides a bird’s eye view of all strategic priorities of a business

02.

Delivers justifications and timelines of all existing projects or initiatives

03.

Charts out the true cost, accountabilities, roles, and responsibilities of all projects

04.

Brings the executives and IT professionals of an organization on the same page

05.

Enables IT leaders to be proactive towards opportunities or threats instead of reactive

06.

Increases the IT operational efficiency and delivers an expert sense of direction.

Finally, the documents are presented to the executive leadership team to deliver a birds-eye view of their organization’s IT stance. Directors of IT, CFO’s or other organizational leaders may utilize the spreadsheet to track control-by-control implementation and use it as a working document.

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IT Lighthouse TRACK Service

By leveraging the ITIL Service Management Framework, we define a staggered approach to mitigate the highest risk elements that could have a tangible effect in business outcomes.

We align budget, security risk, and business expectations with the internal IT and management teams to formulate an action plan with consensus and more importantly, accountability.

Roadmap

Client Success

Industry: Manufacturing

Hunters Specialties, is a custom manufacturer and distributor of hunters’ camouflage products, scent products as well as deer and turkey call products...

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Industry: Retails

PaperSource, headquartered in Chicago, Illinois, is a is a premier Paperie, stationery and gift retailer that offers papers, custom invitations and announcements, gifts...

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ne Digital Expertise

After we establish a baseline assessment with our IT Service Management & Operations IT Lighthouse DETECT service, we are in a great position to define, navigate and make progress with the definition and quarterly follow-up. Our deliverables include

01.

Comprehensive strategy statement

02.

Prioritized list of opportunities

03.

Facilitation of investment decisions

04.

Strategic insights of new initiatives

05.

Possible future resource blueprints

06.

Structured governance of business needs

Finally, the documents are presented to the executive leadership team to deliver a birds-eye view of their organization’s IT stance. Directors of IT, CFO’s or other organizational leaders may utilize the spreadsheet to track control-by-control implementation and use it as a working document.

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Resolve Queries That Limit Your Revenue

· How to plan for resources and long-term capital need costs?

· What is the best framework to create departmental accountability for IT execution?

· How to ensure that IT roadmaps do not make the organization rigid?

· Why roadmaps can double-up as communication and management tools?

· Who should own the end-to-end roadmap and strategy workflow?

· How to avail long-term support at the highest level of IT leadership?

Protect Your Firm And Investors From Value Erosion Arising From Poor IT Security

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